Support
Premium Service Coverage Plans
Enhance your Jaco Promise Care with extended warranties, onsite service and part shipment coverages.
Let Jaco help you deploy, maintain and service your carts – so you can minimize disruption, get up and running faster, and keep your staff focused on patient care. Optional services include:
Jaco Gold Coverage
Jaco Gold Coverage provides 5-year bumper-to-bumper part warranty coverage for your Jaco carts. Includes Jaco Promise Care plus:
- OEM part warranties extended to 5 years
- Electronic cart component warranty extended to 5 years
- Jaco LiFePO4 battery warranty extended to 5 years
Jaco Platinum Coverage
Jaco Platimum coverage is a cost-effective way to minimize downtime if a cart requires service or repair. Includes Jaco Promise Care plus:
- OEM part warranties extended to 5 years
- Electronic cart component warranty extended to 5 years
- Jaco LiFePO4 battery warranty extended to 5 years
- Onsite Service/Repair by a Jaco Factory-Certified Technician
Jaco Titanium Coverage
When there’s zero time for downtime, Jaco Titanium Coverage provides expedited part shipment and on-site service. Includes Jaco Promise Care plus
- OEM part warranties extended to 5 years
- Electronic cart component warranty extended to 5 years
- Jaco LiFePO4 battery warranty extended to 5 years
- Onsite Service/Repair by a Jaco Factory-Certified Technician
- Expedited Part Shipment and Onsite Service/Repair Labor
A La Carte Premium Coverage
Jaco Extended Warranties, Onsite Labor and Part Shipment coverages can be purchased separately for one year or for multiple years. Ask your Jaco representative for details.
Learn More
Contact Jaco to learn more about Jaco Promise Care or any of our Premium Service Coverages.